Privacy Policy

Your privacy matters to us at Zyphloraf

Last Updated: January 15, 2025

Information We Collect

At Zyphloraf, we collect several types of information to provide and improve our wellness habit mastery services. We believe in transparency about what information we gather and how we use it to enhance your experience with our platform.

Personal Information

When you register for our services, we collect basic information including your name, email address, phone number, and location details. This information helps us personalize your wellness journey and communicate important updates about your progress.

Health and Wellness Data

We collect information about your wellness goals, habit tracking data, progress metrics, and preferences related to health and wellness activities. This data is essential for creating personalized habit formation strategies and measuring your success.

Account registration information including email and password
Profile details such as age, wellness goals, and preferences
Habit tracking data and progress measurements
Communication records including support inquiries and feedback
Usage analytics and platform interaction data
Device information and technical specifications

How We Use Your Information

Your information enables us to deliver personalized wellness experiences and continuously improve our services. We process your data with specific purposes in mind, always ensuring that our use aligns with your expectations and our commitment to your privacy.

We use collected information to create customized habit formation plans, track your progress over time, and provide relevant wellness recommendations. Additionally, we analyze usage patterns to enhance our platform's effectiveness and develop new features that better serve our community.

Service Delivery

Your personal information allows us to provide tailored wellness programs, send progress updates, and offer personalized coaching recommendations. We also use this data to maintain your account security and ensure smooth platform functionality.

Communication and Support

We use your contact information to send important service notifications, respond to your inquiries, and provide customer support. We may also share wellness tips and educational content that aligns with your interests and goals.

Data Protection and Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security protocols include encryption, secure servers, and regular security audits to ensure your data remains safe.

We use SSL encryption for all data transmission and store your information on secure servers with restricted access. However, no internet transmission is completely secure, and we encourage you to use strong passwords and keep your login credentials confidential.

End-to-end encryption for sensitive data transmission
Regular security audits and vulnerability assessments
Restricted access controls for staff members
Secure backup systems with encrypted storage
Multi-factor authentication options for user accounts
Incident response procedures for potential breaches

We maintain detailed logs of data access and regularly review our security practices to address emerging threats. Our team receives ongoing training on data protection best practices to ensure your information is handled with the highest level of care.

Your Privacy Rights

You have significant control over your personal information and how we use it. We respect your privacy rights and provide clear mechanisms for exercising these rights whenever you choose to do so.

Access Your Data

Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.

Update Information

Correct or update any inaccurate personal information in your account at any time through your profile settings.

Delete Your Data

Request deletion of your personal information, subject to legal requirements and legitimate business needs.

Control Communications

Opt out of marketing communications while still receiving essential service-related messages.

How to Exercise Your Rights

To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests to protect your privacy and security.

Data Sharing and Third Parties

We carefully limit data sharing and only work with trusted partners who meet our strict privacy and security standards. We never sell your personal information to third parties for marketing purposes.

Service Providers

We share limited information with service providers who help us operate our platform, such as cloud hosting services, payment processors, and analytics providers. These partners are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, legal processes, or government requests. We'll notify you of such disclosures unless prohibited by law.

Cloud infrastructure providers for secure data storage
Payment processing services for subscription management
Email service providers for communications
Analytics services for platform improvement
Customer support tools for assistance delivery

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Our retention periods vary depending on the type of information and how it's used.

Active Account Data

While your account is active, we maintain your profile information and wellness data to provide continuous service. You can update or delete specific information at any time through your account settings.

Account Deletion

When you delete your account, we remove your personal information within 90 days, except for data we're required to retain for legal or regulatory purposes. Some anonymized usage data may be retained for research and service improvement.

We regularly review our data retention practices and delete information that's no longer needed. You can request early deletion of specific data types by contacting our privacy team.

International Data Transfers

As an Australian-based company, we primarily store and process your data within Australia. However, some of our service providers may be located in other countries, including the United States and European Union.

When we transfer your data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions. We maintain the same level of protection for your information regardless of where it's processed.

All international data transfers comply with Australian Privacy Principles and applicable international privacy laws to ensure your information remains protected.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform, remember your preferences, and analyze how our services are used. Most cookies we use are essential for platform functionality, while others help us improve our services.

Essential cookies required for platform functionality and security
Preference cookies that remember your settings and choices
Analytics cookies that help us understand platform usage
Marketing cookies for relevant content delivery

You can manage your cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may affect platform functionality, but essential features will continue to work.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or platform notifications before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated.

Notification Process

For material changes that significantly affect your privacy rights, we'll provide at least 30 days' notice and may require your consent to continue using our services under the new terms.

Contact Our Privacy Team

If you have questions about this privacy policy or how we handle your personal information, we're here to help. You can reach our privacy team through any of the following methods:

Email: info@zyphloraf.shop Phone: +61 450 056 953 Address: 26 Merivale St, South Brisbane QLD 4101, Australia

We aim to respond to all privacy inquiries within 5 business days and will work with you to resolve any concerns about your personal information.